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We help leaders build trusted teams, enjoy leisure time at home, and come back to work energized and ready to lead.


 

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If You’re Going to Wear Multiple Hats, Make Sure They’re the Right Ones

At work, you might wear a dozen hats — leader, HR, manager, mentor, problem-solver, referee, firefighter, and custodian.

Somehow, those hats keep cutting in front of the ones only you can wear: company visionary, partner, parent, friend, hobbyist, and chief self-recharge officer.

Here’s how it usually plays out:

When people with insight aren’t heard, tension builds. Avoidable obstacles go unanswered until it’s too late — and eventually, they take their expertise elsewhere.

Opportunities, reputation, time, and money slip through the cracks, leaving you to put out fires, referee, and pick up the pieces.

If you’re not proactive at work, you end up wearing those hats home…
...trading missed games, concerts, plays, or dinners for tension, lost sleep, and yet another rough day.

(Maybe that’s why they say not to wear hats in the house — we forget which one we’re supposed to have on.)

Leadership doesn’t mean you wear more hats; it means you decide which ones to wear... and which to pass on.

Give your team some credit...and responsibility.

Delegation is one of the biggest perks of leadership. The best team members don’t just accept responsibility; they value the trust that comes with it.

When people feel recognized, heard, and understood,...
...teams become more stable, make fewer errors, and hold each other accountable.
That creates more choices and opportunities... and a lot less firefighting and refereeing.

For the first time in a while, you may actually have time for what matters most...
...at work and at home.
And it’s not despite conflict; it’s because of it. (That’s healthy conflict in action.)

Imagine...

Having the time, energy, and focus at work to lead boldly... while your team:

  • Makes collaborative decisions with greater insight

  • Completes projects on schedule and on budget

  • Handles challenges without you refereeing

What if retention improved...even a little, so you could spend less time covering for others?

Then, you could go home and put that time and energy into:

  • Enjoying meaningful moments together

  • Recharging

Don’t wait for work to settle down – stoke the fire. When you tend to both work and family, they gradually strengthen each other.

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 Hi, I'm Joyce

I'm the conflict and collaborative communication consultant specializing in de-escalation and team interactions that expand perspective, guide decisions, and promote follow through... inside organizations and out.

I've had insights featured in Thrive Global, Medium, and Authority Magazine, successfully advocated for better disability accessibility, and resolved a hostage situation.

My work has helped clients - school districts, nonprofits, established manufacturers, and government agencies - restore confidence, trust, and accountability using the art and science of collaborative, conflict-savvy communication.

Proactive teams...and relationships...don't happen by accident.


They’re cultivated through healthy conflict... the kind that allows and encourages open communication, confident decisions, and real accountability.

Here’s how we make that possible:

De-escalation Training
Establish productive levels of emotion that keeps your team engaged and focused...without triggering shutdown due to uncontrolled escalation.

 Conflict-Savvy Conversation
Prevent early tension from becoming frustrating setbacks or derailing progress with mediation, ombuds, and facilitation services that help your team members, clients, and partners clear the air, rebuild trust, and collaborate more effectively.

Team Engagement
Refine your team’s communication, decision-making, and follow-through... helping them work as a cohesive, proactive unit through strategic facilitation, focused training, and insightful assessments.

Leadership Support
Navigate change with coaching designed to empower you to lead authentically... confident in your skills and aligned with your values.

Family/Relationship Design
Don’t leave relationships to chance. Design them intentionally, learn to use that design, and bring teamwork and sustainability into your home.

 

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From Putting out Fires to Igniting a Spark

Here’s how we can help you, your team, and your family, stop feeling overextended and reactive... and start cultivating clarity, trust, and resilience.

1. Schedule a Call
Share the goals, frustrations, or team dynamics that brought you here... and explore options to ease the pressure and unlock the best your team has to offer.

2. Create a Plan
Join us in mapping out options to meet your short-term priorities and long-term goals, using subtle shifts or bold moves that help your team acknowledge perspectives, take ownership, and adapt, even in uncertainty.

3. Share the Road
Empower your team to take the wheel alongside you, easing your load while moving forward together with confidence.


 

You...and the Work You Do...Deserve the Power of a Strong, Stable Team.

If you want to enhance teamwork and resilience, partnering with Conflict Options LLC is the best path forward.

We understand the importance and challenge of teamwork...especially if uncertainty is knocking at your door.

We’re acclaimed for impactful facilitation, effective de-escalation, and high-stakes mediation that guide you through the challenges keeping you from what truly matters.

Together, we can cultivate trust, accountability, and cohesiveness to help your organization and family thrive...even in uncertainty, one conversation at a time.

The next step is simple: schedule a free consultation.

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