Attorneys deal with stress and conflict daily. Either ineffective, uncomfortable, and unprofessional conversations or avoidance can make matters worse. We help attorneys develop advanced (non-touchy-feely) communication skills so they can respond effectively and professionally. This improves results and client and coworker satisfaction, so firms enjoy better retention, recruitment, and referrals.
Pressure to lower rates, difficulty hiring, and other industry changes may mean firms have difficulty fulfilling obligations if they don't make changes, too
Firms lacking engaged, loyal teams may:
Nobody wants to be caught by surprise. Now is the time to anticipate change, just as you'd do for your clients.
Communication is like reading; many don't know there are easy changes that can improve it. This is one way you can work on the practice while working in it. No "touchy-feelyness" required
Listen for their unique style and theme. Save time by reducing repetition.
Respond using their style and words so you're more effective.
Work together for better outcomes and stronger relationships.
With changes in the legal market and workforce, law firms must make changes so they can stay on top. That's good, because those changes come with benefits
Law doesn't have to be a jealous mistress. More effective collaboration means
Your firm can maintain a reputation as a reliable leader. (Could this mean more referrals?)
Industry growth may slow down; but with greater efficiency through effective communication, you can meet revenue goals without sacrifices. It'll be "business as (the new and improved) usual."