Conflict Options LLC | High-Stakes Team & Organizational Support

Teams, Leaders, and Stakeholders Leveraging The Unexpected Advantage™

Leadership coaching and multi-level engagement anchored by Conflict-Savvy™ conversations—bringing clarity and confidence to high-stakes challenges for lasting organizational success.

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Are You Wearing The Right Hats?

At work, you might be wearing a dozen hats — leader, coach, HR, manager, mentor, problem-solver, referee, custodian, and firefighter.

Somehow, those hats keep taking precedence over the ones only you can wear: company visionary, partner, parent, friend, hobbyist, and chief self-recharge officer.

The Impact:

Tension overshadows insight — important ideas go unheard, and unanswered obstacles escalate
Turnover and disruptions pull you away from work you planned to do
Overextension and loss of client trust causes opportunities, reputation, time, and money to slip through the cracks
Late nights spent firefighting and catching up after filling in drain your energy, leaving you less prepared to lead the next day and missing a family dinner or event… again

Leadership doesn’t mean you wear more hats; it means you decide which ones to wear... and which to pass on.

Let Me Help

Here’s how I can help you stop feeling overextended...and start cultivating clarity, trust, and resilience.

1. Schedule a Call
Share the goals, frustrations, or team dynamics that brought you here... and explore options to ease the pressure and unlock the best your team has to offer.

2. Create a Plan
Join me in mapping out options to meet your short-term priorities and long-term goals, using subtle shifts or bold moves that help your team acknowledge perspectives, take ownership, and adapt, even in uncertainty.

3. Share the Road
Empower your team to take the wheel alongside you, easing your load while moving forward together with confidence.

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Hi, I'm Joyce

I'm the strength and stabilization strategist specializing in team and stakeholder interactions that expand perspective, improve decisions, and promote follow through, even when emotions or stakes are high.

I've had insights featured in Thrive Global, Medium, and Authority Magazine, successfully advocated for better disability accessibility, and resolved a hostage incident.

My work has helped clients - school districts, nonprofits, established manufacturers, and government agencies - restore confidence, trust, and accountability using the art and science of collaborative, conflict-savvy communication.

Teams That Consistently Deliver

When people with different perspectives are heard and understood, teams:

Identify and address obstacles... completing projects on schedule and on budget
Make shared decisions...improving retention, accountability, and reputation
Manage conflict productively...so you can retire the referee cap
Carry more weight...freeing you to focus on the leadership work only you can do, recharge, and show up fully for family, team, and clients

When your team thrives, it creates space for personal time to recharge. That energy lets you return to work focused, energized, and ready to contribute fully — enhancing both your team and your life outside of work.

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Conflict-Savvy™ Conversations Create Systemic Resilience

Proactive relationships strengthen the entire organizational system—from leaders and teams to external stakeholders. They have more advantageous options to choose from instead of having to settle down the road, but they don’t develop automatically.

Conflict-Savvy™ conversations build responsible teams that cultivate these relationships by fostering open communication, confident decisions, and genuine accountability, with less risk of burnout, escalation, or avoidance.

Teams identify obstacles early and adapt, making and implementing durable decisions, so leaders are free to lead..

I help leaders and teams stabilize high-stakes situations and, if desired, build everyday skills and structures they can use themselves in both routine and high-stress circumstances—within teams and across relationships with stakeholders.

Common services include:

Mediation and Facilitation
to clear the air, steady systems, maintain focus, and rebuild trust
Ombuds Work
to identify and address systemic patterns with internal and external stakeholders
Leadership Coaching
to lead authentically and confidently through change and uncertainty
De-escalation Training
to keep teams engaged when faced with high emotions
Conflict-Savvy™ Capability Development
to help leaders and teams conduct conversations with skill and confidence...on their own

Which of these is right for you will depend on your immediate needs and long term goals.

You and the Work You Do Deserve the Advantage of a Strong, Stable, and Proactive Team

When teams are under pressure to react, I’m known for impactful facilitation, effective de-escalation, and high-stakes mediation—especially when limited options, high stakes, and little time make choosing and adopting a viable "Plan B" difficult.

I can also offer The Unexpected Advantage™, which combines that expertise with a strategic mindset and a background in performance consulting and coaching to guide teams through proactive conversations that draw out different perspectives. Teams can discover and respond to obstacles effectively with a greater selection of options, durable decisions, and time to implement them.